Warranty Policy

Warranty Policy

Company Name: BAFHL LTD
Address: 41 Yateholm Drive, Bradford, England, BD6 3WU
Email: info@bafhlltd.shop

Tel: +443308389614

1. Warranty Coverage

We offer a one-year warranty on all desk lamps purchased from BAFHL LTD.

The warranty begins on the date of purchase and requires a valid order number or proof of purchase.

The warranty covers:

Manufacturing defects under normal use.

Failure of electrical components due to non-human error.

2. Warranty Exclusions

The following are not covered by the warranty:

Damage caused by improper use, installation, storage, or maintenance.

Deliberate damage (drops, collisions, modifications, disassembly, etc.).

Natural wear and tear of consumables such as bulbs.

Damage caused by force majeure such as fire, floods, and earthquakes.

Unauthorized repairs or modifications.

3. Warranty Service Methods

To request a warranty, please follow the steps below:

Contact Us:

📧 info@bafhlltd.shop

📞 +443308389614

Provide your order number, description of the problem, and product photos or videos.

Once your product meets the warranty requirements, we will provide you with one of the following services:

Free repair

Free replacement of the same model or equivalent value

In special circumstances, a partial or full refund may be provided.

4. Shipping Information

For returns or exchanges due to quality issues, we will cover the round-trip shipping costs.

For returns or exchanges not due to quality issues (e.g., personal preference), shipping costs are the customer's responsibility.

5. Other Information

Warranty service only applies to products purchased directly through BAFHL LTD official channels.

This warranty policy does not affect your other consumer rights under applicable laws.

✨ Thank you for choosing BAFHL LTD. We are committed to providing you with high-quality products and thoughtful after-sales support to make your shopping experience more reassuring.